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A people-first operations professional bringing calm organisation, practical technical support and a sharp visual eye to busy teams.
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Welcome to Ciaran96
Calm support. Thoughtful systems. A sharp creative eye.
Centre Administrator
Health & wellbeing organisation
Keeping a client-facing centre organised, welcoming and dependable.
- Coordinates appointments, shared calendars and consultation spaces.
- Handles sensitive records with care and consistent accuracy.
- Supports billing, supplies and day-to-day office priorities.
Programme Support Executive
Further education provider
Kept programme delivery, reporting and learning resources running smoothly across multiple teams.
- Built clear trackers for progress, schedules and budgets.
- Coordinated events, training, contracts and lecturer records.
- Balanced programme administration with responsive library support.
Office & People Operations
Public service organisations
Delivered front-desk, office, HR and payroll support in regulated environments.
- Managed high-volume calls, visitors, appointments and correspondence.
- Supported onboarding, payroll checks and employee timekeeping.
- Resolved discrepancies while keeping service friendly and efficient.
Customer & Technical Support
Telecoms, retail & financial services
Solved customer problems across broadband, online retail and everyday financial services with patience and clarity.
- Diagnosed connectivity, hardware and software issues remotely.
- Guided customers from product selection through setup and aftercare.
- Handled account queries and complaints with a practical, calm approach.
OperationsScheduling, records & coordination
92%
People supportClear, reassuring communication
90%
Microsoft 365Documents, trackers & reporting
88%
Technical supportTroubleshooting & guidance
84%
Graphic designPhotoshop & visual production
80%
Media productionPhoto, video & social content
76%
Education
Bonus features
Ciaran 96
A compact desktop for exploring Ciaran’s professional experience, practical skills and creative work.
Built with Astro and TypeScript, with plenty of inspiration from the clarity, charm and gloriously chunky controls of 1995.
Private contact details and identifiable employer information are intentionally generalised.
Click to clear. Right click or hold to flag.